Privacy Policy

Last updated: August 31, 2026

Know & Keep, operated by Catina Henley ("Know & Keep," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit knowandkeep.com (the "Site"), contact us, request a free resource, or purchase a digital product.

By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree, please do not use the Site or submit personal information through it.

1. Information we collect

Information you provide

We may collect information you choose to provide, including:

your name and email address when you request a resource, join our email list, place an order, or contact us;

billing and transaction details associated with a purchase;

your marketing preferences and consent choices; and

the contents of messages, questions, or support requests you send to us.

Information collected automatically

When you visit the Site, Hostinger and its service providers may automatically collect technical and usage information such as your IP address, browser type, device type, operating system, referring page, pages viewed, approximate location derived from IP address, and dates or times of access. This information may be collected through cookies and similar technologies.

Payment information

Payments are handled through Hostinger's ecommerce tools and the payment service provider made available at checkout. Payment providers process card or other payment credentials under their own privacy notices. Know & Keep does not intend to receive or store your full payment-card number. We may receive limited transaction details, such as your name, billing contact information, purchase, amount, and payment status.

Information entered into our printables

Know & Keep's products are blank downloadable files that you complete for your own household. We do not collect, receive, or store the personal, financial, medical, account, password, or household information you write in a downloaded or printed product unless you separately choose to send that information to us. Please do not send us sensitive household information when requesting customer support

2. How we use information

We may use personal information to:

provide the Site, free resources, purchases, downloads, and customer support;

process and document transactions;

send service messages, receipts, delivery links, and updates about a request or order;

send marketing emails when permitted, subject to your ability to unsubscribe;

understand Site performance and improve our products, content, and user experience;

maintain security, prevent fraud or misuse, and troubleshoot technical problems;

comply with legal, tax, accounting, and regulatory obligations; and

enforce our agreements and protect our rights and the rights of others.

3. Cookies and analytics

The Site uses essential cookies needed for functions such as security, navigation, forms, consent choices, carts, and checkout. Hostinger also offers Platform Analytics that may use Amplitude to collect usage data that does not directly identify you. According to the consent notice currently used on the Site, analytics are activated only with your consent.

You can accept, decline, or manage nonessential cookies through the Site's cookie controls. For more detail, see our Cookie Policy.

4. How we disclose information

We may disclose personal information to:

Hostinger and other vendors that provide website hosting, ecommerce, email, analytics, file delivery, security, customer support, and related business services;

payment processors, banks, and fraud-prevention providers involved in a transaction;

professional advisers such as accountants, attorneys, or insurers when reasonably necessary;

government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of the Site; and

a buyer, successor, or adviser in connection with a proposed or completed sale, merger, financing, reorganization, or transfer of all or part of the business.

We do not sell personal information for money. We do not currently use personal information for cross-context behavioral advertising. If our practices change, we will update this policy and provide any choices required by applicable law.

5. Email choices

You may unsubscribe from marketing emails by using the unsubscribe link in any marketing message or by contacting us. We may still send nonmarketing messages related to your order, download, support request, or other ongoing transaction.

6. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing products and support, maintaining transaction and tax records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary by the type of information and the reason it was collected.

7. Data security

We use reasonable administrative, technical, and organizational measures appropriate to a small online business and rely on service providers to protect the systems they operate. No website, email, storage system, or internet transmission can be guaranteed completely secure. Please do not send passwords, PINs, Social Security numbers, full account numbers, detailed medical records, or similar sensitive household information by regular email or through our contact form.

8. Your privacy choices and rights

Depending on where you live and subject to legal exceptions, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information; to withdraw consent; to object to or restrict certain processing; or to appeal a decision about a privacy request. You may also have the right not to receive discriminatory treatment for exercising a privacy right.

To make a request, email hello@knowandkeep.com with the subject line "Privacy Request." We may need to verify your identity and request details before responding. If an authorized agent submits a request, we may require proof of authority and direct verification with you.

9. Children

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has submitted personal information to us, contact us so we can review and, where appropriate, delete it.

10. Third-party sites and services

The Site may link to or use third-party websites and services. Their privacy practices are governed by their own notices, not this Privacy Policy. We encourage you to review those notices before providing information.

11. Visitors outside the United States

Know & Keep is based in Alabama, United States. If you access the Site from another country, your information may be processed in the United States or other places where our service providers operate, which may have different data-protection laws than your country. Where applicable law requires a legal basis for processing, we rely on performance of a contract, your consent, compliance with legal obligations, and our legitimate interests in operating, securing, and improving the Site and business.

12. Changes to this policy

We may update this Privacy Policy as our practices, tools, or legal obligations change. The revised version will be posted on this page with a new "Last updated" date. Material changes may also be communicated through the Site or by email when appropriate.

13. Contact us

Know & Keep, operated by Catina Henley | PO Box 331, Grand Bay Alabama 36541, United States | Email: hello@knowandkeep.com